Instructions and Safety Guidelines must be read and followed.
Manufacturer’s Warranty covers all parts upon receipt by customer. It does not cover damages after use. Repairs are available at reasonable rates.
If you are not satisfied with your purchase for any reason, please contact us immediately. There is a 10-day return policy. To be eligible for a return, your item must be unused and in the same condition that you received it, in the original packaging. Refunds will be issued to original payment method. 15% restocking fee may apply. Customer is responsible for return shipping costs.
All packages must be sent with tracking and insurance.
Tracking Numbers must be emailed to: [email protected]
Shipping & Handling
Approximately $25 to $100 per sculpture one-way in the US.
All return shipping must occur at earliest possible time.
All packages must have tracking and insurance.
All sculptures must be repacked for return in the same manner they were received.
FedEx is our shipping provider and will pick up packages at your convenience.
The three components are: Fabric, Fan, Lights
Total Fabric replacement: 90% of sales price.
Fan and wiring: $75
Lights: $100 for Dragon Lotus/Magnolia Starship/ Singular Asparagus/Cactus Blossom
$200 for Angelic Asparagus and Star Castle
Labor: $50 per hour of repair
Astro Botanicals shall receive appropriate promotional recognition related to any event or display. No rebranding of the sculptures is permitted. No logos to be printed or projected onto the sculptures that would in any way rebrand or rename them. All published photos shall attribute credit to “Astro Botanicals” or “astrobotanicals.com”.
Waiver of Liability
Customer assumes all risks related to ownership or use of Merchandise. Customer agrees to indemnify and hold Astro Botanicals harmless from any and all claims related to ownership or use of Merchandise. Astro Botanicals are not sold for street use in any locality where regulations prohibit use. Instructions and Safety Guidelines must be read and followed.